How it works — an AI team at work
A-Team Your AI team, built for real work What it can actually do today — in business terms Capabilities overview · October 2026
Business examples What businesses hand to an AI team Finance assistant Pulls invoices from email, tracks due dates, chases late payers. Email · web dashboard Customer support Answers questions, handles refunds within limits, escalates to a person. Chat · WhatsApp · phone Field maintenance Takes repair calls, dispatches technicians, guides them on site. Deep dive in this deck → Sales follow-up Qualifies new leads, updates the CRM, books meetings. Web chat · email · calendar Employee onboarding Answers policy questions from the handbook, tracks each hire's checklist. Mobile app · chat Personal assistant Calendar, travel and reminders that remember your preferences. Mobile app · voice A-Team · 2
How it works From idea to a live team 1 Describe The job, in plain words. 2 Build Team, tools and rules set up. 3 Try it Real conversations in a sandbox. 4 Go live And roll back anytime. A-Team · 3
Deep dive FixIt — an AI maintenance team for a property company TenantsReport problems by phone call or WhatsApp TechniciansWork the day from the mobile app ManagersRun everything from a web dashboard
FixIt · the team Three kinds of users, one AI team, your systems TenantsPhone call · WhatsApp TechniciansMobile app · voice ManagersWeb dashboard FixIt AI team Front deskTakes reports on any channel DispatcherBooks the right technician Field assistantGuides the job on site ReporterDashboards, deadlines, reports Property recordsYour system Calendar & SMSBookings, texts Equipment manualsDocument search WhatsApp & alertsUpdates, push A-Team · 5
FixIt · channels Each user gets the channel that fits their day Phone call · WhatsApp Tenant Reports a leak in 30 seconds — no app to install. Gets every update by WhatsApp. Why: occasional user, any age, wants zero setup. Mobile app · voice Technician Today's jobs, equipment scanning, photos, and hands-free questions while working. Why: on the move, hands busy, needs the camera. Web dashboard · email Manager Live board of every ticket, alerts on deadlines, and a weekly report by email. Why: at a desk, needs the full picture. A-Team · 6
FixIt · one repair, end to end From a phone call to a closed job Tenantphone · WhatsApp AI team Technicianmobile app Managerweb dashboard 1 · Calls: leak under the sink 2 · Logs ticket, rates it urgent 3 · Books nearest qualified tech Sees urgent ticket live 4 · Opens job, scans boiler QR 5 · Photo + voice note close job 6 · WhatsApp: fixed, rate us Deadline met, report updated A-Team · 7 · Dashed lines: the manager's view updates automatically
FixIt admin · overview The whole operation at a glance fixit · admin FixIt Admin Overview Tickets Approvals Technicians Users & roles Automations Activity log Good morning, MayaFriday · 9 October Ask FixIt Open tickets42 Urgent5 Techs on site6 On time94% Tickets this week MonTueWedThuTodaySatSun Technicians now DanaOn site · #1042 OmerDriving LiorFree at 15:00 NoaOff today Needs your attention #1039 approvalReview #1044 at riskReassign Omer overbookedRebalance
FixIt admin · approvals and assignments Decisions come to the manager, ready to approve fixit · admin FixIt Admin Overview Tickets Approvals Technicians Users & roles Automations Activity log Approvals · 3 Reassign · 1 Escalations · 1 #1039 · Door lock replacement€380 Requested by Omer · Oak Ave 3, 1A FixIt: price is typical for this repair ApproveAsk for infoReject #1045 · Replace water heater€1,450 Requested by Dana · Rose St 12, 2C FixIt: above usual — get a 2nd quote? ApproveGet 2nd quoteReject + 1 more waiting Reassign #1044 Leak · deadline 16:00 · at risk FixIt suggests: Lior — 1.2 km away, free at 15:00 (best fit) Dana — after her current job, ~15:40 Outside contractor — needs approval Reassign & notify tenant
FixIt admin · users, automations, rules Run the team without calling IT fixit · admin FixIt Admin Overview Tickets Approvals Technicians Users & roles Automations Activity log Users & rolesInvite user NameRoleChannelStatus MayaManagerWebActive DanaTechnicianMobileActive OmerTechnicianMobileActive NoaTechnicianMobileInvited All tenantsTenantPhone, chatActive Rules Manager approval above€500 No tenant messages between21–08 Automations+ New Morning briefWeekdays 07:30On Deadline watchEvery 15 minutesOn Tenant follow-upDaily 18:00On Owner reportFridays 16:00On Weekend on-callSat–SunOff
FixIt admin · activity log See every action the AI took — and why fixit · admin FixIt Admin Overview Tickets Approvals Technicians Users & roles Automations Activity log Today All members Blocked only TimeMemberActionResult 14:20Field asst.Read serial from photoDone 14:02DispatcherBooked Dana for #1042Done 13:58Front deskLogged call, rated urgentDone 13:40DispatcherSpend over limit, asked MayaWaiting 13:15Front deskRefused other tenant's detailsBlocked 12:30ReporterDeadline alert for #1044Done 11:05Field asst.Answered manual questionDone 14:02 · Dispatcher Booked Dana for #1042 Why Urgent leak; Dana is qualified, nearest, and free at 14:00. Tools used CalendarSMSRecords Rule checks passed Open chatFlag
FixIt · technician's mobile app The job, in their pocket Scan the equipment code — its history and manual appear. Photo of the label — the serial number is read on the phone. Ask by voice, hands-free — "what's the torque for this valve?" Push alerts for new urgent jobs. Friday Today · 4 jobs #1042 LeakRose St 12, 4BUrgent · 14:00 #1041 HeatingOak Ave 3, 1A15:00 Start route #1042 Leak Boiler · serial XB-2291 Scan code Photo Manual Voice Complete job
FixIt · tenant experience No app, no forms — just call Phone call · 0:42 FixIt: Hi, FixIt maintenance. What's going on? Tenant: Water is leaking under my kitchen sink. FixIt: Is that flat 4B on Rose Street? I've booked a technician today, 14:00–16:00, and sent you a WhatsApp link for a photo. WhatsApp · FixIt Ticket #1042 · urgent. Send a photo here. [photo] Here it is Dana is on her way, arriving around 14:20. Fixed: valve replaced. Rate the visit 1–5? A-Team · 13 · Illustrative conversation
FixIt · on its own What the team does without being asked 07:30 Morning brief Managers get today's open and urgent tickets. 08:00 Routes out Each technician's app shows the day's jobs in order. All day Deadline watch A ticket about to miss its deadline triggers an alert to the manager. 18:00 Tenant follow-up Tenants with open tickets get a WhatsApp status update. Friday Owner report Weekly summary by email: jobs, costs, repeat issues. A-Team · 14
FixIt · who may do what Roles and rules, enforced by the platform ActionTenantTechManager Report an issueYesYesYes See own ticketsYesYesYes See all ticketsNoNoYes Close a jobNoYesYes Approve spendNoNoYes Reassign techsNoNoYes Guardrails Never promise a time without a booked slot. Repairs over €500 wait for manager approval. Never share one tenant's details with another. Every action is logged for review. A-Team · 15
FixIt · feature map Everything FixIt uses, all on the platform today Channels Phone callsWhatsApp*Mobile appWeb dashboardEmail* Intelligence Four-member teamAuto routingManual searchMemory per tenant Phone Code scanningPhotosText readingVoice questionsLocation* Automation Daily schedulesDeadline alertsPush alertsWeekly reports Control RolesGuardrailsFull recordVersions, rollback A-Team · 16 · * Available with documented limits — confirmed per project
Platform capabilities One AI team, three building blocks Team members Each AI worker has one job, its own instructions and its own rules — like a role description for a new hire. Tools Connections to the places work happens: email, documents, messaging, your own business systems. The team Sends each request to the right member and passes work between them — automatically. You describe the job. The platform builds the plumbing. A-Team · Capabilities · 17
Reach People talk to it where they already are Chat In the web and mobile app. Voice Speak in the app, or call it on the phone. Messaging WhatsApp and Telegram. Email Reads, sorts and answers Gmail. Note: messaging and email are available with limits — we confirm the exact setup for each project before committing. A-Team · Capabilities · 18
Your systems It works inside the tools you already use Ready-made connections Gmail — read, search, send, label, archive WhatsApp and Telegram messaging Web browser — read sites, fill forms, take screenshots Document search over Dropbox and Drive, with sources Travel search — flights, hotels, homes Anything with an API Your CRM, accounting, ERP, database or in-house system gets its own connection, built per project and versioned like the rest of the team. A-Team · Capabilities · 19
On its own It keeps working when nobody is asking On a schedule "Every weekday at 8:00, send me what's due this week." On an event "When a new invoice arrives by email, log it and check it." Alerts Push a notification to the phone, or send a message, when something needs attention. A-Team · Capabilities · 20
Memory It remembers each person — separately 01 Long-term memoryPreferences, facts and history carry over from one conversation to the next. 02 A private data store per userEach person's records — tasks, logs, items — kept in their own space. 03 Never mixed upThe platform keeps users apart by design, so no one can forget to. A-Team · Capabilities · 21
Screens It shows, not just tells Dashboards, lists, forms and full app screens — on the web and in the mobile app. Buttons on those screens act directly: tap Mark paid and the team does it. Open invoices Supplier A · €1,200Mark paid Supplier B · €480Mark paid Supplier C · €2,950Overdue A-Team · Capabilities · 22
On the phone In the mobile app, it can use the phone's senses CapabilityExampleStatus Take a photo or videoAttach proof of deliveryReady Scan a QR or barcodeCheck in a ticket or a parcelReady Read text in a pictureRead a receipt — on the phoneReady Recognise what's in a pictureTag photos by contentReady Calendar, contacts, SMSBook a meeting, text a clientReady Location and movement"Have I arrived?"With limits Background work on the phoneUse server schedules insteadNot yet A-Team · Capabilities · 23
Voice Talk to it out loud Every team member, by voice Speak a request in the app or over a phone call and hear the answer back. Nothing extra to build. Voice-first experiences A coach, tutor or guide that leads a live spoken conversation and keeps the thread between turns. Good to know: it speaks when the user speaks or when the app prompts it — it does not start talking on its own. A-Team · Capabilities · 24
Control You stay in control Roles and permissionsAdmin vs. member, buyer vs. seller — the platform enforces who may do what. Guardrails"Always" and "never" rules for each team member, e.g. refunds only under a limit. Full recordEvery step and every tool used is logged and can be reviewed. Safe releasesTest in a sandbox, then go live; roll back to any earlier version. A-Team · Capabilities · 25
Honest status What's ready today Ready Chat and voice Schedules, events and alerts Per-user memory and data Roles, guardrails, full record Dashboards and screens Camera, scanning, text reading Versioning and rollback Ready, with limits Email Messaging channels Location and movement Continuous camera understanding Not yet Background work on the phone itself A-Team · Capabilities · 26 · Status from the platform's live capability index, October 2026
Deployment Three ways to run your AI team A-Team cloud · your team in its own workspace 1 · Try it now Full SaaS, zero effort. Sign up and see your team working the same day. Your VM A-Team cloud · a machine for you alone 2 · Isolated SaaS Still fully managed by us, but on a dedicated, isolated virtual machine. Your cloud or data center A-Team Your infrastructure · inside your walls 3 · Your environment We provision the platform into your own compute environment. A-Team · 27
Deployment · compared Pick the level of isolation you need Try it nowIsolated SaaSYour environment Effort for youNoneNoneProvide the compute Where it runsA-Team cloud, sharedA-Team cloud, dedicated VMYour cloud or data center Who operates itA-TeamA-TeamAgreed per customer Data separationOwn workspaceOwn machineYour own walls Best forPilots, small teamsProduction, sensitive dataRegulated, strict policy A-Team · 28
Deployment · the path Start in minutes, move when you're ready Week oneTry it nowBuild and test with real conversations. Going liveIsolated SaaSSame team, on its own machine. When policy requiresYour environmentSame team, inside your walls. The team you build is versioned once and moves with you — nothing is rebuilt. A-Team · 29
What would you hand to your AI team first? Start with one job. Grow the team from there.